As our services focus on healthcare, we hold sensitive information about you but are committed to providing you with reassurance regarding how we protect your privacy. This page outlines how we collect, use, disclose and manage your personal information.
When making an enquiry using our contact form on our website, or booking an appointment on our online booking system, we ask you to provide us with your full name, email address and phone number. This is used solely to identify and/or contact you so we can arrange an appointment for you and so we know who is coming.
If we have received a referral from a consultant, we may keep clinic letters, reports from investigations or encrypted emails on file. We will not pass this information to any other third-party individual or organisation without your consent to do so.
We will also keep our own treatment notes about your sessions with us and what you have done in them.
airphysiotherapy.co.uk is hosted on UK Servers. The information that we will have access to includes:
The IP Address of your computer
The Address of your web hosting provider
The date of your visit
The time of your visit
The title of the pages you have viewed
Google collects information through our use of Google Analytics on our website. Google uses this information, including IP addresses and information from cookies, for a number of purposes, such as improving its Google Analytics service. Information is shared with Google on an aggregated and anonymised basis. To find out more about what information Google collects, how it uses this information and how to control the information sent to Google, please see the following page: https://www.google.com/policies/privacy/partners/]
You can opt out of Google Analytics by installing the browser plugin here: https://tools.google.com/dlpage/gaoptout
The security of your Personal Information is important to us however, remember that no method of transmission over the Internet, or method of electronic storage is 100% secure and we cannot guarantee its absolute security. As such we make no warranties as to the level of security afforded to your data, except that we will always act in accordance with the relevant UK and EU legislation.